At glowsvera, operated by Niwestro Technologies, we are committed to ensuring transparency and building trust with every customer. While we work hard to provide accurate details and a seamless shopping experience, it is important to understand the potential risks that may arise when shopping online. This Risk Factor Policy explains some of the key areas where such risks may occur.
By placing an order on our website, you agree and acknowledge that certain risks are a natural part of online shopping. Although we take care to provide clear product descriptions and high-quality images, slight differences in color, texture, or finish may occur due to factors such as lighting conditions, device display settings, or personal perception. We recommend carefully reviewing the product information provided and contacting our customer support team for clarifications before making a purchase.
All products featured on our platform depend on availability. While our inventory is updated regularly, unexpected demand or technical issues may sometimes cause stock mismatches. If an item you ordered becomes unavailable, we may need to cancel, adjust, or delay your order. In such cases, we will inform you promptly and provide suitable alternatives or initiate a refund where applicable.
We make every effort to display product colors as accurately as possible. However, slight differences may occur between what you see on your screen and the actual product due to monitor settings, device variations, or lighting at the time of photography. These variations are normal in online shopping and do not indicate a defect or misrepresentation of the product.
Once your order has been dispatched, it enters external logistics processes managed by our courier partners. Although we work with reliable service providers, delays, damages, or losses in transit may occasionally occur due to unforeseen circumstances beyond our control. In such situations, we will provide support to resolve the matter as efficiently as possible. If you notice any issues upon delivery, please contact our customer support team immediately.
Our website functions independently and does not include or endorse links to external websites or platforms. We are not affiliated with any third-party providers, and any claims of association should be treated with caution. If you come across third-party content or services falsely claiming to be linked to us, please report it to us immediately. We disclaim responsibility for any transactions, content, or consequences arising from such unauthorized sources.